Sena LS100 User Manual download pdf (Page 45)

Cannot login to

console

Invalid username and/or

password

Use valid username and password. If username and/or

password are lost, perform factory default reset using factory

reset switch. Factory default value of username and password

are both admin

C.4 IP Address Troubleshooting

Problem Cause Action

Use serial console to find IP addressCannot find IP

address of the LS100

Use HelloDeviceManager program to probe the LS100 on the

network

The LS100 is not

assigned valid IP

address

Use serial console to assign valid IP address to the LS100HelloDeviceManager

cannot probe the

LS100

HelloDeviceManager

and the LS100 are not

on the same subnet

Run HelloDeviceManager on the PC that is on the same subnet

with the LS100

C.5 DHCP Troubleshooting

Problem Cause Action

Cannot lease IP

address

DHCP server is not

working

Check if DHCP server is working correctly

IP address of the

LS100 is changed

DHCP server does not

extend lease time

Check if DHCP server is working correctly

C.6 TCP Server Mode Operation Troubleshooting

Problem Cause Action

IP configuration of

remote host is invalid

Check if IP configuration of the remote host is valid

Host mode of the

LS100 serial port is not

TCP server

Change the host mode of the LS100 serial port to TCP server or

TCP server/client

IP address of the LS100

or TCP port number is

wrong

Specify valid IP address and TCP port number of the LS100

DSR option is set but

DSR input is not high

Disable DSR option or make DSR input of the LS100 high

Cannot connect to

the LS100

TCP connection with

the other host is

established already

Close established TCP connection or connect later

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Sena LS100 User Manual Page 45

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