Sena LS100W User Manual download pdf (Page 46)

Appendix C: Troubleshooting

C.1 Power/LED Status Troubleshooting

Problem Cause Action

Power LED does

not light up

Power cable is not

connected

Check power connection

Link LED does not

light up

AninvalidWireless

Connection state.

Check your Wireless configuration

ACT LED does not

blink

LS100W is not connected

to a Wireless network

Check your Wireless configuration

C.2 Serial Console Troubleshooting

Problem Cause Action

Invalid serial cable Be sure to use a serial console cable (null-modem cable) for

serial console

Invalid serial port

configuration of terminal

emulation program

Check serial port configuration of terminal emulation program:

9600 bps, 8 Data bits, No parity, 1 stop bit, Hardware flow

control

Serial console is not

connected

Invalid Console/Data

switch position

Be sure that Console/Data switch position is Console side.

Serial console is

halted for few

seconds periodically

IP mode is DHCP, but

IP is not assigned

If IP mode is set to DHCP but IP is not actually assigned

because of DHCP server failure, serial console is halted for few

seconds at every 20 seconds. Change IP mode to the static IP

mode

Cannot login to

console

Invalid username and/or

password

Use valid username and password. If username and/or

password arelost, perform factory default reset usingfactory

reset switch. Factory default value of username and password

are bothadmin

C.3 Remote Console Troubleshooting

Problem Cause Action

The LS100W is not

assigned valid IP

address

Use serial console to assign valid IP address to the LS100WCannot connect to

the LS100W using

telnet

Someone is using serial

console

Exit serial console and retry telnet connection

Cannot login to

console

Invalid username and/or

password

Use valid username and password. If username and/or

password arelost, perform factory default reset usingfactory

reset switch. Factory default value of username and password

are bothadmin

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